Problem
Gloucestershire Constabulary was mid-flight on a major digital transformation programme, migrating from its legacy UNIFI records management system to NICHE RMS with a fixed go-live date of February 2026. The programme also required the integration of NICHE with STORM Command & Control and Pronto, adding significant technical complexity to an already demanding delivery timeline.
With infrastructure build and configuration already underway, the programme faced a number of critical challenges:
- Complex data migration and reporting dependencies, including existing reports and extracts
- Multiple interfaces requiring low-level technical design and secure implementation
- The need to rapidly mobilise specialist resource without disrupting in-flight workstreams
- Significant cross-workstream coordination across internal teams, delivery partners, and third-party vendors
The Constabulary required a consultancy partner that could integrate seamlessly into the existing programme team, operate with minimal onboarding overhead, and provide the technical depth needed to reduce delivery risk at pace.
Solution
PRG Consulting was engaged to provide targeted specialist capability across the NICHE Technical Workstream, deploying a Technical Business Analyst and an Integration Specialist to support the programme from within.
Operating under a Capability as a Service model, PRG Consulting flexed resource effort in line with programme demand, with a clear focus on:
- Embedding directly into the delivery team to provide hands-on, in-flight support
- Defining and documenting technical requirements, integration designs, and data flows
- Identifying gaps and dependencies early to reduce downstream risk
- Maintaining strong governance through weekly checkpoint reviews and structured reporting
This approach ensured the programme retained the clarity and control needed to progress at pace, while keeping all key stakeholders aligned across a complex, multi-workstream delivery.
Result
The engagement delivered meaningful improvements to programme momentum and technical readiness ahead of the February 2026 go-live. With PRG Consulting’s specialist capability embedded in the workstream, Gloucestershire Constabulary was able to:
- Maintain delivery momentum across a complex, in-flight NICHE implementation
- Strengthen integration readiness across STORM Command & Control and Pronto interfaces
- Reduce delivery risk through early identification of technical gaps and data dependencies
- Enable more informed decision-making through structured analysis and documentation
The flexibility of the Capability as a Service model ensured specialist support was available precisely where and when it was needed most, reinforcing PRG Consulting’s position as a trusted partner for policing technology programmes, particularly those involving NICHE RMS and complex multi-system integration.